Thank you for choosing prowebmentor.net. We value your satisfaction and aim to provide exceptional products and services. Please review our Refund & Cancellation Policy below to understand your rights and responsibilities regarding refunds and cancellations.
Refund Policy
- Product Refunds
We want you to be completely satisfied with your purchase. If you are not entirely happy, you may be eligible for a refund within 14 days from the date of purchase. To qualify for a refund, please ensure the following conditions are met:
- Contact our customer support team via email within the eligible period specified.
- Provide details of your purchase and any supporting evidence of defects, as assessed by our customer support team.
Please note that certain products may be non-refundable or subject to specific return conditions, which will be clearly indicated on the product page.
- Service Refunds
Refund availability for services provided by prowebmentor.net is contingent upon the terms and conditions stipulated in your service agreement or contract. For detailed refund information, kindly refer to the specific terms associated with your service agreement or contract.
Cancellation Policy
- Order Cancellations
Once your payment is successfully processed, your digital product is promptly delivered, and the order is considered completed. Therefore, we are unable to accommodate order cancellations.
- Service Cancellations
To cancel a service provided by prowebmentor.net, please refer to the cancellation policy outlined in your service agreement or contract. Each service may have its own cancellation policy. If you require assistance or have any questions regarding service cancellations, please reach out to our customer support team.
Requesting a Refund or Cancellation
To initiate a refund or cancellation, kindly follow these steps:
- Contact our customer support team via email or visit our contact page on our website.
- Provide accurate details regarding your order or service, including order number, service name, and any relevant information.
- Our customer support team will guide you through the refund or cancellation process and offer further instructions, if necessary.
Processing Time and Method
Refunds will be processed within 10 days of approving the refund request. The refund will be issued using the original payment method, unless an alternative arrangement is agreed upon.
Please note that the processing time for refunds may vary depending on your payment provider and the chosen payment method.
Contact Us
For any inquiries or concerns regarding our Refund & Cancellation Policy, please reach out to our customer support team:
- Email: info.prowebmentor@gmail.com
- Website: Visit our contact page at https://prowebmentor.net/contact-us
We appreciate your cooperation and look forward to assisting you with any refund or cancellation requests.